Terms & Conditions
“The client(s)” shall be those persons defined in the booking form. In the following terms & conditions “the photographer” shall mean Wren trading as Wren Louis Photography. It is mutually agreed that the following terms of agreement form an integral part of this contract and cannot be varied in any way by the client(s) unless, such conditions are expressly agreed by the photographer in writing. By booking with the photographer you agree to the below Terms and Conditions.
All copyright of photographic images belongs to the photographer.
The client(s) hereby allow(s) the photographer to display any photographic images covered by this contract and to generally promote the business in advertising, brochures, magazine articles, calendars, websites, photo competitions & sample albums and products.
Use of your images on the web
When uploading your images on the web (Social Media) you will be required to only use the small resolution digital image with logo. You are not permitted to remove the logo or edit the images (changing colours, or removing part of the image). High resolution images (JPEG) without logo are for print only use. You cannot enter any of your images in competition (online or otherwise). Prints – When purchasing prints, you cannot scan the print into another print or a digital image. You can purchase the digital images separately.
Portrait session – General
It is your responsibility to tell the photographer if you feel that the location or situation will put your pet or family member in danger. If your dog needs to stay on the lead or cannot do certain things (for medical or other reasons) you need to inform the photographer. If your animal is aggressive you also are required to mention it to the photographer to keep everybody safe. The photographer has the right to stop the session if they are concerned about the dog’s welfare, safety or behaviour during the session (no refunds provided).
Your studio sessions will take place at the home of the client if the photographer agrees there is sufficient room for a portable studio background set-up and enough natural light.
You will be supplied with login details to access your own private online gallery to view your images from the shoot. Images are not available for free download or to be copied in anyway from the gallery or the watermark logo removed. The gallery will give you options to purchase the digital images as part of a package or as a single image. Other products will also be available to order on the à la carte pricelist. Payment will be taken via PayPal where options to pay via credit/debit card can also be selected. Digital image purchases will be available for download directly after payment.
Product orders will be sent to Wren Louis Photography for processing. Once an order has been placed online from the gallery, it cannot be cancelled, amended or refunded. Products will be ready to pick up at my location within a reasonable timescale (up to 6-8 weeks from order date) once received from the supplier. You are not entitled to a refund of the portrait session if you do not wish to purchase any images from the gallery.
Payment for photography session
Pet photography booking fee: Full payment is required at the time of booking, the appointment can be changed up to 3 working days before the photography session. Booking fees can be transferable to a new date, however are not refundable if you cancel the shoot.
No show: If for any reason after receiving your confirmation, you fail to attend your pet photography session you will lose your full booking fees. You are entitled to a maximum of one appointment change after which you will lose your booking fees.
Competition winners: To receive any competition prize such as a framed print you need to attend the pet portrait session and choose your image after viewing the online gallery. In case of no show you will lose any gift that was included with your session. Any complementary products/gifts must be ordered within the two weeks your gallery is active otherwise will be lost.
Postponement Due To Adverse Weather
If the appointment has to be cancelled by Wren Louis Photography due to adverse weather conditions a new, mutually agreed appointment will be made with no additional charge.
Photography session travelling distance
Our fees include travelling expenses up to 50 miles from the CA 92028 zip code. Locations further away are charged at 57.5 cense per mile after the first 50 miles. Wren Louis Photography may require accommodation where the photography location is at a distance of 90 miles or greater from the CA 92028 zip code.The client shall cover the cost of accommodation and any expenses.
When the client purchases digital files the client is responsible to keep them safe and to make duplicates. Any request for additional digital image duplicates from the photographer will incur additional charges. Digital files are provided as JPEG only, edited in my style.
Wren Louis Photography will keep your images on file for up to six months after which your images may be deleted. If you purchase the digital images it’s best to duplicate and save your images on a separate USB/hard drive to your computer and keep them in safe place.
Cameras of any kind are not permitted at our shoot or at the ordering session.
If you’re interested in a photography session, please get in touch with me, I’d love to provide you beautiful artwork of your family and pets. Whether you want to have a colourful indoor studio shoot or an outside location shoot, I’ll help capture an image or two that you can keep and display forever.
Please take a look at my portfolio pages for more examples of my work that I've taken over the years.